Contact Us
Have questions? We're here to help you on your health journey.
Phone
Customer Service:
1-800-HEALTHBYTE
Monday - Friday: 9AM - 6PM PST
Office
HealthByte Headquarters
123 Health Innovation Drive
San Francisco, CA 94102
United States
Send us a Message
Frequently Asked Questions
How do I get started with HealthByte?
You can start by choosing either a genetic test from our partners Fulgent or Picture, or a retinal scan from Opthealth. After receiving your results, download the HealthByte app to access your personalized health dashboard and continue building your health databank.
Is my health data secure?
Absolutely. We use alias-based identification, blockchain encryption for sensitive data, and secure cloud storage. Your data is never tracked with personal identifiers, and you maintain complete control over who can access it.
What types of tests do you offer?
We offer comprehensive testing across three dimensions: genetic testing (hereditary risks, cancer screening), retinal imaging (systemic disease detection), and biomarker analysis (blood, urine, stool, saliva testing).
How much do the tests cost?
Pricing varies by test type and package. Contact us for detailed pricing information or to discuss which tests are right for you. We also offer bundled packages for comprehensive health screening.
Can I share my results with my doctor?
Yes! You have full control over your data and can easily share reports with healthcare providers through secure QR codes, downloadable PDFs, or direct access permissions.